dinsdag 29 maart 2016

Data Governance in Business Intelligence, a Sense of Urgency is Needed

The Wikipedia article on data governance gives a good definition and an overview of the related topics. But although you may find a few hints on how data governance impacts the business intelligence and analytics practice, the article is living proof that the link data governance with BI and Analytics is not really on the agenda of many organisations.

Sure, DAMA and the likes are reserving space in their Body of Knowledge for governance but it remains on the operational level and data  governance for analytics is considered a derived result from data governance for on line transaction processing (OLTP). I submit to you that it should be the other way around. Data governance should start from a clear vision on what data with which degree of consistency, accuracy and general quality measures to support the quality of the decision making process is needed. In a second iteration this vision should be translated into a governance process on the source data in the OLTP systems. Once this vision is in place, the lineage from source to target becomes transparent, trustworthy and managed for changes. Now the derived result is compliance with data protection, data security and auditability to comply with legislation like Sarbanes Oxley or the imminent EU directives on data privacy.

Two observations to make my point

Depending on the source, between 30 and 80 percent of all Business Intelligence projects fail. The reasons for this failure are manifold: setting expectations too high may be a cause but the root cause that emerges after thorough research is a distrust in the data itself or in the way data are presented in context and defined in their usability for the decision maker. Take the simple example of the object “Customer”. If marketing and finance do not use the same perspective on this object, conflicts are not far away. If finance considers anyone who has received an invoice in the past ten years as a customer, marketing may have an issue with that if 90 % of all customers renew their subscription or reorder books within 18 months.  Only clear data governance rules supported by a data architecture that facilitates both views on the object “Customer” will avoid conflicts.
Another approach: only 15 – 25 % of decision making is based on BI deliverables. On the plus side it may mean that 75 % of decision making is focused on managing uncertainty or nonsystematic risk which can be fine. But often it is rather the opposite: the organisation lacks scenario based decision making to deal with uncertainty and uses “gut feeling” and “experience” to take decisions that could have been fact based, if the facts were made available in a trusted setting.

Let’s spread the awareness for data governance in BI

Many thanks in advance!

vrijdag 11 maart 2016

May I have three minutes of your time?

But I need your help...

To asses the present state of art in Data Governance and Analytics: how are data definitions, formats, locations, security, privacy and other aspects governed for analytical purpose? But most of all, why are you governing data and what is the level of data governance in your organisation?

Get Lingua Franca’s Presentation on the Data Governance Conference Europe 2016

“How Data Governance Works with BI”

But before we send you the proceeds of the conference, we ask you for a favour in return.
Fill in four answers on a questionnaire you can find here. We expect about 400 answers from all industries in the EU and the Americas. A high level report will be integrated in our presentation but you will get the full report if you tick the box on the form. And rest assured, you will not be spammed with offers or other unwanted solicitations!

Many thanks in advance!